Privacy Policy
Updated: March 24, 2024
- What personal information do we collect from users when they register on BJJ Training Pros?
- First and Last Name, Email Address, Profile Photo.
- Description for the coach to view who placed the order.
- How do we use the information collected from users?
- Used to create the users account.
- Communicated with user via messages, email.
- Do we disclose any information to outside parties?
- We do not share or sell any information.
- How do we protect user information?
- Our website is secured by SSL.
- Strong user passwords recomeneded.
- Account verification process when account created.
- No billing information is stored within the website.
- What is the purpose of the user profiles on BJJ Training Pros?
- Required to place order with coach for video review.
- Student profiles are not visible on the website to public.
- Coaches profiles are featured on website as they are providing a service to our members, students.
- Who has access to the user profiles?
- Student to handle updates, orders, reviews, purchases.
- Coaches they have communicated with.
- Website admin for support and account management.
- How is the visibility of user profiles managed?
- Students are hidden from public as they are customers.
- Coaches are public profiles viewed by all website visitors.
- What information is visible to coaches regarding student profiles?
- Whatever the student provides during account setup.
- Profile image, location (not home address) only area.
- Students description, fighting style and general info.
- How do students opt-in to be featured on the website, YouTube channel, or social media?
- Contact [email protected] and request it.
- Upon admin review and approval their video will be featured in order recieved.
- What rights do users have regarding their personal information?
- They are in control of their own content.
- The website will keep it hidden except for coaches can review.
- Users can delete or request their account be deleted.
- How can users update or delete their information?
- Users created their own accounts, user names and password or can reset their password to update their account.
- Do we use cookies or tracking technologies?
- Easier login, faster loading pages and general details like login date, user, website page views are via the website software for internal use not sold or shared to other parties.
- How do we handle payments on BJJ Training Pros?
- Stripe, all billing details, payments and the like are processed and users can login to their Stripe account for purchase details, update billing details.
- What information is collected during the checkout process?
- Name, address, email, credit or debit card, banking information all handled and managed by Stripe.
- How long do we retain user information?
- As long as the user account is open, active and not deleted it will be in purchase history on Stripe.
- How do users consent to the privacy policy?
- During registration, users are prompted to read and agree to our Privacy Policy as well as our Terms of Service.
- How will users be notified of any changes to the privacy policy?
- Users can check this page for “updated date” at the top of this page.
For assistance please contact:
[email protected]